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  • Official comment
    Hailey Larsen

    Hi Landon — I’m really sorry about the delay and the frustration this has caused. That’s not the experience we want for our customers.

    I’ve updated your ticket and will be communicating with you there right away to get this resolved as quickly as possible.

    Thank you for your patience while we work to make this right.

    Hailey Larsen 
    Customer Service Manager
    Harvia US 

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